At Senior Age Support, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information to provide you with an excellent shopping experience.
Overview of our Privacy Commitment
- Respect and Privacy: We promise to respect your personal information by keeping it safe and private.
- Data Collection for Delivery: We collect your delivery name and address to pass on to couriers for order delivery.
- Billing Information: We collect billing names and addresses to verify payment details and prevent fraud.
- Email Address Usage: We collect your email address to send you order and delivery confirmations. We also use it for marketing purposes, as detailed below.
- Telephone Numbers: We collect telephone numbers to contact you if there are any issues with your order or to follow up on an inquiry.
- Analytics and Tracking: We use tracking and analytics technologies to provide a better shopping experience.
- Data Security: We conduct monthly independent tests to ensure your data remains secure.
- Your Rights: You have rights regarding your data, detailed further below.
- No Data Selling: We do not sell your information to third parties.
It means that we are open about our methods of tracking and use of the visitors’ personal data, and you can freely check what exactly we’re doing to it.
At senioragesupport.co.uk, we collect:
- Your name and surname
- Your email address
- Your physical address
- Your phone number
- The data about the browser and device you use to view the store
- The way you navigate the store
We gather your contact details because they are necessary to accept and process your orders, and to make sure you’ve got your packages.
We gather the details of your technical equipment and on-site behavior in order to make our store more user-friendly, and to personalize our store services for you (for example, to automatically switch the store to the mobile version.)
Our store works with outer companies that help us provide the best service for you, and these third parties also use some of the personal details you’re leaving. We limit the data they can access to only what is necessary for them to perform their obligations.
- Payment services use your credit card number, your name and surname to verify and process your payments for our products
- Our manufacturers and stock keepers use the data of your order contents to assemble the necessary package for you
- Postal services use your first name, last name, and physical address to arrange the product delivery for you
- Mass mailing services use your email address to send you emails (if you have subscribed for them)
If you keep browsing our webstore after reading this Privacy Policy, you give us the consent to use your personal details for the purposes explained above.
If you don’t agree to these terms, please leave the website.
You can email us at support@senioragesupport.co.uk and ask:
- To receive the copy of your personal details we have collected
- To delete your personal details from our system
- To withdraw your consent (if you previously agreed to provide us with the data, but then changed your mind)
We are doing our best to guarantee the security of your personal details while keeping and using them.
Thank you for your cooperation!